Check out these articles for common issue troubleshooting.

UpNote User Guide

Sync guide and troubleshooting

Typewriter mode

Restore notes from back up

Contact us

If you encounter an issue while using UpNote, please email us at

It will be helpful for us to understand and fix the problem if you can include the following information in your email.

  • The device and version of UpNote you are using (you can check the version from Settings > Support on mobile and Settings screen on desktop)

  • Screenshot or screen recording that shows the problem

  • Debug log (go to Settings > Feedback > Save debug log)

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