# Help Center

Find answers to common questions, learn how to use UpNote’s features, and get troubleshooting support when you need it. Browse the articles below or use the search bar to quickly locate the help you’re looking for.

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><h4>🚀 Get Started</h4></td><td>Learn the basics of UpNote — download the app, create your first notes, and sync across your devices.</td><td><a href="get-started/installation">installation</a></td></tr><tr><td><h4>📝 Write &#x26; Edit</h4></td><td>Discover tools for writing beautifully, formatting text, and adding rich content to your notes.</td><td><a href="write-and-edit/format-your-text">format-your-text</a></td></tr><tr><td><h4>📔 Organize &#x26; Manage Notes</h4></td><td>Keep your notes tidy with notebooks, tags, spaces, and tools to sort, find, and manage them.</td><td><a href="organize-and-manage-notes/find-and-view-notes/pin-notes-to-the-top">pin-notes-to-the-top</a></td></tr><tr><td><h4>🛡️ Safety &#x26; Control</h4></td><td>Protect your information with locked notebooks and editing controls to keep your content secure.</td><td><a href="safety-and-control/protect-notes-from-unwanted-edits">protect-notes-from-unwanted-edits</a></td></tr><tr><td><h4>📥 Import &#x26; Export</h4></td><td>Move your notes between UpNote and other apps, back up your content, or share it externally.</td><td><a href="import-and-export/import-content-to-upnote">import-content-to-upnote</a></td></tr><tr><td><h4>💡Resources</h4></td><td>Find advanced tools, keyboard shortcuts, release notes, and help when you need support.</td><td><a href="resources/keyboard-shortcuts">keyboard-shortcuts</a></td></tr></tbody></table>

### `🛠️` Troubleshooting

* [cant-sign-in-to-account](https://help.getupnote.com/resources/troubleshoot-issues/cant-sign-in-to-account "mention")
* [sync-not-working](https://help.getupnote.com/resources/troubleshoot-issues/sync-not-working "mention")
* [restore-missing-notes](https://help.getupnote.com/resources/troubleshoot-issues/restore-missing-notes "mention")
* [images-not-displaying](https://help.getupnote.com/resources/troubleshoot-issues/images-not-displaying "mention")
* [#i-have-purchased-premium-but-it-is-not-showing-up](https://help.getupnote.com/resources/upnote-premium#i-have-purchased-premium-but-it-is-not-showing-up "mention")
* [duplicate-charges](https://help.getupnote.com/resources/upnote-premium/troubleshooting/duplicate-charges "mention")


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