Help Center

Account

• Unable to sign in

• Change sign-in methods

• Change email and password

• Forget/reset account password

• Forget lock password/unable to unlock UpNote

• Can I recover my deleted account?

Data

• Unable to sync notes

• Restore missing notes

• Images do not show up

• Where does UpNote store my data?

Premium

• Questions about Premium

• I have purchased Premium but it is not showing up

• I'm still charged for a monthly subscription after switching to the lifetime plan

Using UpNote

• Keyboard shortcuts

• Export notes

• Import to UpNote

• Rearrange notebooks in the sidebar

• Show hidden notebooks in the sidebar