Forget lock password

If you forget your lock password or passcode, you can regain access by signing out and signing back in with your UpNote account password. The steps differ slightly between desktop and mobile.

---

🖥 On Desktop (Windows & macOS)

On desktop, the default lock password is your UpNote account login password.

If you forget your lock password:

1. Sign in with your UpNote account login password.

2. If you forget your login password:

   • Click Sign out on the lock screen.

   • Reset your login password by following the instructions in the Reset Password article.

3. After signing in, your lock password will reset to your account password.

4. You can then unlock your notebooks or change the lock password again via: Settings → General → Change lock password

---

📱 On Mobile (iOS & Android)

If you forget your mobile passcode:

1. Sign out of UpNote on your device.

2. Sign back in using your UpNote account password.

   • If you don’t remember your account password, follow the steps in the Reset Password guide.

3. When you access a locked notebook again, UpNote will prompt you to create a new passcode.