Unable to access/unlock UpNote

If you see this lock screen when launching UpNote and are not able to reset the password, please follow the steps below:

  1. Quit UpNote completely using Ctrl + Q (or Cmd + Q on Mac).

  2. Move the UpNote data folder to trash, based on your platform:

    • Windows:

      C:\Users\{your_username}\AppData\Roaming\UpNote AppData is a hidden folder, so you may need to paste the full path into File Explorer and replace {your_username} with your actual Windows username.

    • Mac:

      ~/Library/Containers/com.getupnote.desktop/Data/Library/Application Support/UpNote/ If you can’t find it, open Terminal and run this command:

      open ~/Library/Containers/com.getupnote.desktop/Data/Library/Application\ Support/UpNote/

    • Linux:

      $HOME/.config/UpNote

  3. Restart UpNote and sign in again with your account.

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