# Restore missing notes

If you are unable to find your notes, please try the following steps:

1. **Update your app**
   * Make sure you’re using the latest version of UpNote.
   * Go to *Settings > Help > Check for updates* to update the app.
2. **Check your account**
   * Ensure you’re signed in with the correct account. You may have created more than one.
   * Go to *Settings > My Account* to check if you signed in with the correct account.
3. **Search for your notes**
   * Try [searching](/organize-and-manage-notes/find-and-view-notes/search-for-notes.md) to see if your notes appear in **Trash** or other **spaces**.
   * If you notes appear in trash, follow [this guide](https://help.getupnote.com/more/delete-notes#restore-notes-from-trash) to restore notes from Trash.
4. **Restore from version history**
   * If your note still exist but does not contain the latest content, follow [this guide](/safety-and-control/restore-a-note-version.md) to restore the missing content from the version history.
5. **Restore from backup (desktop only)**
   * On desktop, you can also restore notes from an [automatic backup](https://help.getupnote.com/more/automatic-notes-backup).
   * Follow [this guide](/safety-and-control/automatic-notes-backup.md#id-97f4) to restore from the backup.

If the issue persists, please [contact us](/resources/contact-us.md) and we’ll assist you further.


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