UpNote User Guide
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Sync your notes across devices
UpNote supports automatic syncing across unlimited devices. Follow the steps below to get your notes synced:
  1. 1.
    Sign in to your UpNote account on your devices (make sure your email address is entered correctly).
    • On desktop, go to Settings > My Account
    • On mobile, go to Settings > Sign in to sync notes
    • If you don't have an account yet, click/tap the Sign up now link to create an account.
  2. 2.
    Make sure your internet is connected.
  3. 3.
    Sometimes due to spotty internet connection, your images/files are not completely uploaded yet. You can try forcing syncing on both devices:
    • On iOS/Android app, pull down from the note list (you will see the syncing icon when pulling down).
    • On Mac/Windows/Linux app, click the sync button
      located in front of the search box.
If you have done the above and your notes are not synced:
  • If you have recently reset/changed your password on any device, please re-sign in on other devices (go to Settings > Account and check if you have signed in)
  • If you are in China, you may need to use a VPN to bypass the firewall and sync your notes
If none of the above helps, please email UpNote support at [email protected] so we can assist further.
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