located in front of the search box.
* To sync attachment edits, please return to UpNote app after editing your attachment on the device
**→** [Sync not working](/resources/troubleshoot-issues/sync-not-working)
# Manage your account
# Create UpNote account
We recommend creating an UpNote account so your notes are safely stored on our server. This ensures you can retrieve them if your device is lost or damaged. An account also allows you to sync your notes and premium access across all your devices.
You can create an account when first launching UpNote, or follow the steps below if you’re currently using UpNote without one.
### On desktop
1. Click the **`Settings`** button in the upper right corner of your UpNote window.
2. Go to **`My Account`**
3. Click **`Don't have an account?`**
3. Click **`Forgot your password`** button\ 
4. Enter your email (the one you created with UpNote) and click the **`Reset`** button.\ 
5. You will receive a password reset link sent to your email. Click/tap the password reset link.
6. Enter your new password. \  7. Now you will be able to use this new password to log in to your UpNote account. 8. After you have reset your password, you will be signed out on other devices. You will need to sign in again on other devices to sync your notes.
*** #### If you are unable to reset password: Update your app to the latest version and try again. Please also check your spam folder to find the password reset email. Go to **Settings > Help > Check for updates** to update the app, or follow the links below: * [Windows - Microsoft Store](https://www.microsoft.com/en-us/p/upnote/9mv7690m8f5n?activetab=pivot:overviewtab) * [Windows - installer](https://download.getupnote.com/app/UpNote%20Setup.exe) * [Mac](https://itunes.apple.com/us/app/upnote-an-elegant-note-app/id1398373917?ls=1\&mt=12) *** **FAQs:**
I forgot my password but no longer have access to my email address. Can I receive the password reset link at my new email?
For security reasons, password reset links can only be sent to the **original email address** associated with your UpNote account. If you no longer have access to that email, we’re unfortunately unable to reset your password or transfer your account to a new address. This ensures that only the rightful account owner can access the data.Heading level 1
| | `## Heading level 2` |Heading level 2
| | `### Heading level 3` |Heading level 3
| ### Bold To bold text, add two asterisks **`**`** or underscores **`__`** before and after a word or phrase. | Markdown | Output | | --------------- | ------------- | | `**bold text**` | **bold text** | | `__bold text__` | **bold text** | ### Italic To italicize text, add one asterisk **`*`** or underscore **`_`** before and after a word or phrase. | Markdown | Output | | ------------------- | ----------------- | | `*italicized text*` | *italicized text* | | `_italicized text_` | *italicized text* | ### Bold and Italic To emphasize text with bold and italics at the same time, add three asterisks or underscores before and after a word or phrase. | Markdown | Output | | ---------------------------- | -------------------------- | | `***bold and italic text***` | ***bold and italic text*** | | `___bold and italic text___` | ***bold and italic text*** | ### Block quotes To create a blockquote, add a **`>`** in front of a paragraph, followed by a space. | Markdown | Output | | ------------------------- | -------------------------------- | | `> This is a blockquote.` |  | ### List To create an ordered list, add line items with numbers followed by periods. | Markdown | Output | | ----------------------------------------------------------------------------------------------- | -------------------------------------------------------------- | |1. Item one
2. Item two
3. Item three
- Item one
- Item two
- Item three
- Item one
- Item two
- Item three
- Item one
- Item two
- Item three
- todo item
- done item
Why is each file capped at 20MB?
To keep syncing fast and to manage server costs efficiently, each attachment is limited to **20 MB**. This helps us maintain an affordable Premium plan while continuing to support unlimited attachments. We will continue evaluating whether this limit can be increased in the future.Is there a limit on the total number of attachments?
There is currently no limit on the number of attachments you can add across your notes.\ However, we will continue monitoring server usage and may adjust limits if necessary.Can I view attachments offline?
Attachments are downloaded on demand to save storage and bandwidth (especially on mobile). * If you have opened the attachment before, it remains available offline. * If you have never opened the attachment, you will need an internet connection to download it the first time. **Download all attachments for offline use (Desktop only)** If you want full offline access to your attachments: 1. Go to **Settings → Backup**. 2. Enable **Backup attachments**. 3. Click **Backup now**. This downloads all attachments to your device as part of your backup data.
#### On **mobile** 1. Tap the table option
How to prevent the double dashes (--) to be turned into long dashes (—) in the code block on iOS?
This behavior is due to the default iOS “Smart Punctuation” feature, which automatically converts double dashes into long dashes. To prevent this, you can disable Smart Punctuation in your keyboard settings: 1. Open the Settings app on your iPhone or iPad. 2. Tap General. 3. Scroll down and select Keyboard. 4. In the “All Keyboards” section, find Smart Punctuation. 5. Turn it off (the switch will turn gray). Once disabled, double dashes will remain unchanged in your code blocks.
3. Type the word or phrase you want to find. \  4. Press **`Enter`** to go to the next instance, and **`Shift`** + **`Enter`** to go to the previous instance. You can also use the **↑ / ↓** arrows beside the search box to move between matches. #### On mobile 1. Tap the **`...`** button in the upper right corner of your note editor 2. Select **`Search this note`** 3. Enter the word or phrase you want to find in the note. \  4. Tap the left and right arrow in front of the search box to navigate between matched instances. #### Find and Replace Text (currently available on desktop) 1. Click the search dropdown button
#### **From inside the note editor (iOS & Android)** 1. Open the note. 2. Tap the **More (⋯)** button in the upper-right corner. 3. Tap the **Quick Access** icon in the dropdown menu to add or remove the note from Quick Access.\  # Search for notes UpNote’s powerful search helps you quickly find notes, notebooks, and tags — even across large collections. You can search by keywords, phrases, or tags to instantly locate what you need. ### On desktop * Type the phrase you want to find into the **search box** at the top of the UpNote window. * Alternatively, you can press **Cmd+G (Mac)** or **Ctrl+G (Windows)** to quickly open the search box.
* You can also go to the sidebar and swipe to the right of the notebook row and select the edit button.\  # Sub-notebooks UpNote allows you to organize your workspace with sub-notebooks, creating a clear hierarchy for structuring projects, journals, research topics, or any large collection of notes. You can create new sub-notebooks or move existing notebooks under a parent notebook. *** ### On Desktop (Mac, Windows, Linux) #### **Create a Sub-notebook** You can create a sub-notebook in two ways: **Method 1: From the Sidebar** 1. Right-click the notebook you want to use as the **parent**. 2. Select **New Sub-notebook**.\  3. Fill in the details for the new sub-notebook. **Method 2: From the Notebook Creator** 1. Click the **＋** icon next to the **Notebooks** label in the sidebar. 2. Enter the notebook details. 3. Choose a parent notebook from the **Parent Notebook** dropdown.\  *** ### On Mobile (iOS & Android) #### **Create a Sub-notebook** You can create sub-notebooks in two ways: **Method 1: From the Parent Notebook** 1. Open the parent notebook's note list. 2. Tap the **More (⋯)** button in the lower-right corner. 3. Select **＋ New Notebook**.\  4. Fill in the details for the sub-notebook. **Method 2: From the Notebook Creator** 1. Tap the **＋** icon next to the **NOTEBOOKS** label in the sidebar. 2. Enter the notebook details. 3. Tap the **Add to notebook** section. 4. Select a parent notebook. *** ### Change a notebook’s parent notebook You can move an existing notebook under another notebook, change its parent notebook, or remove it from a parent notebook at any time. #### On Desktop (Mac, Windows, Linux) **Change the Parent Notebook** 1. Right-click the notebook you want to edit. 2. Select **Edit Notebook**. 3. Choose a new parent notebook from the **Parent Notebook** dropdown.\  **Remove a Notebook from Its Parent** 1. Edit the notebook. 2. In the **Parent Notebook** dropdown, select **Notebooks** (the top-level group). 3. The notebook will return to the main notebook list. *** #### On Mobile (iOS & Android) **Change the Parent Notebook** 1. Open the notebook you want to edit. 2. Tap **Edit** (or the **⋯** menu). 3. Select the new parent notebook. **Remove a Notebook from Its Parent** 1. Edit the notebook. 2. In the **Parent Notebook** dropdown, select **Notebooks** (the top-level group). 3. The notebook will be moved back to the main notebook list. *** ### Expand/collapse all sub-notebooks in the sidebar On desktop, you can expand or collapse all sub-notebooks in the sidebar. Simply right-click on the Notebooks section title and select “Expand sub-notebooks” or “Collapse sub-notebooks.”
Desktop
**To hide a notebook:** 1. Hover over a notebook in the sidebar. 2. Click the **More (⋯)** button or right-click the notebook. 3. Select **Hide from Sidebar**.\  **To show hidden notebooks:** 1. Click the **Notebooks** section label in the sidebar to open the full notebook view.\  2. Locate the notebook you want from the list. * If it’s a **nested notebook**, click the **folder icon** on its cover to reveal the notebooks inside.\iOS
**To hide a notebook from the sidebar:** 1. Swipe **left** on a notebook in the sidebar. 2. Tap **Hide** button\  **To access a hidden notebook:** 1. Tap the **Notebooks** section label to view all notebooks.\  2. Locate the notebook you want to unhide. * If it’s **nested** inside another notebook, tap the **folder icon** on the parent notebook cover to reveal its contents.\  3. Select the notebook to show it again in the sidebar.Android
**To hide a notebook from the sidebar:** 1. Long tap on a notebook in the sidebar. 2. Tap **Hide from Sidebar**. **To access a hidden notebook:** 1. Tap the **NOTEBOOKS** section label to view all notebooks.\  2. Find the notebook you want to restore. * If it’s **nested**, tap the **folder icon** on the parent notebook cover to view its nested notebooks.\  3. Select the notebook to display it again in the sidebar| Source App | Suggested Exported Format | How to Import into UpNote |
|---|---|---|
| Nimbus Notes | HTML | Import the HTML files into UpNote |
| Notion | Markdown | Import the Markdown files into UpNote |
| Obsidian | Markdown | Import the Markdown files into UpNote |
| Day One | Plain text (see Day One’s guide) | Import the text files into UpNote |
| Zoho Notebook | HTML (see Zoho’s guide) | Import the HTML files into UpNote |
| Paper | Markdown (see Paper’s guide) | Import the Markdown files into UpNote |
3. You will see the pop up as below:\ 
4. Click the button **`Select .enex files`** and select one or multiple .enex files to import to UpNote.\ 
5. If you want convert each .enex file into notebooks in UpNote, enable the option **Use file name as notebook** . This way you can quickly import multiple notebooks from Evernote to UpNote.\ 
6. You can select if you want to convert your tags in Evernote to hashtags or notebooks in UpNote. If you convert to hashtags, please note that special characters in Evernote's tags will be replaced with the dash character **`-`** in hashtags since the hashtags in UpNote doesn't support special characters. \ 
7. Select the notebook you want to add your notes to (optional).\  * Please note that your imported notes will be added to this notebook if it's specified. * This notebook is not the parent notebook of your imported notebooks (if you had enabled the option #5 above). Nesting action needs to be done after you imported your notebooks to UpNote. Follow [this guide](https://help.getupnote.com/get-organized/organize-with-notebooks/create-nested-notebooks#nest-an-existing-notebook-under-another) to nest a notebook another another one. 8. Finally click the **Import Notes** button to import to UpNote *** ### Notes: * **Large notes may fail to import** The following notes may fail to import: * Notes with attachments larger than 20 MB * Notes containing more than 300,000 characters If any notes cannot be imported, they will be listed in the debug log. You can save the log from: Settings → Feedback → Save Debug Log
* **Evernote internal note links cannot be converted** * Evernote internal note links cannot be converted during import because they do not contain enough information for UpNote to identify the target notes. * These links will remain clickable and will continue to open in Evernote.
* **Text colors and highlight colors are removed by default** * Text colors and highlight colors are removed by default during import. * UpNote uses dynamic text colors to ensure notes display properly in both light and dark modes. This helps maintain readability when switching between themes. * If you would like to preserve the original text colors, you can enable the option to retain text colors during import. Please note that retained colors remain static and may not display well in both light and dark modes. * **Formatting may vary after import**\ While UpNote strives to preserve your content as accurately as possible, some formatting may appear differently after import depending on how the content was originally structured in Evernote. * **Bulk import limits apply** * To ensure performance and fair use of server resources, bulk imports are limited if the import would cause your account to exceed: * 20,000 notes, or * 10 GB of attachments * In this case, you can import up to 50 notes at a time. #### **Tips: Retain Your Evernote Notebook Structure** 1. Export each Evernote notebook separately as its own `.enex` file. 2. Import all `.enex` files together in UpNote. 3. Enable **Use file name as notebook**. This ensures your original notebook organization is preserved. # Import from Apple Notes You can transfer your existing notes from **Apple Notes** to **UpNote** by performing the following steps on **Mac**: 1. Export your notes from Apple Notes to **Markdown** * Apple Notes does not provide a built-in export to Markdown, so you will need to use a third-party tool such as [**Exporter**](mailto:undefined). * Exporter allows you to convert Apple Notes into Markdown files. However, some formatting may not be preserved, as Exporter does not support all text styles from Apple Notes. * Attachments (such as images or files) must be copied manually into UpNote after importing. Since Exporter is a third-party app, UpNote cannot control its performance—please review your exported files to ensure none failed during processing. 2. Select the option to import from Markdown files * On **Mac**: Select **File > Import Notes > Markdown** from the menu bar. 3. You will see the pop up as below:\  4. Click the button **Select .md files/Select folder** and select .md files/folder to import to UpNote. 5. Click the **Import Notes** button to import to UpNote. Please note that: * While we do our best to import data from other apps into UpNote, we cannot guarantee that your data format will be fully retained due to the variety of file sources and their elements. * To ensure performance and fair use of server resources, bulk imports are limited if they would bring your account above 20,000 notes or 10 GB of attachments. In that case, you can import up to 50 notes at a time. # Import from Bear You can transfer your existing notes from **Bear** to **UpNote** by performing the following steps on **Mac** and **Windows** app: 1. Export your notes from Bear to **Markdown** files. * In Bear, select Notes in the sidebar, then select **Edit > Select All**, or use the shortcut **Cmd + A** to select all notes in your Bear app. * Then select **File > Export Notes > Export as Markdown**. Check the box to Export attachments. Create a new folder to export your notes to. 2. Select the option to import from Markdown files * On **Mac**: Select **File > Import Notes > Markdown** from the menu bar. * On **Windows**: Go to **Settings > General > Import from Markdown** 3. You will see the pop up as below:\  4. Click the button **Select .md files/Select folder** and select .md files/folder to import to UpNote. 5. Click the **Import Notes** button to import to UpNote Please note that: * While we do our best to import data from other apps into UpNote, we cannot guarantee that your data format will be fully retained due to the variety of file sources and their elements. * To ensure performance and fair use of server resources, bulk imports are limited if they would bring your account above 20,000 notes or 10 GB of attachments. In that case, you can import up to 50 notes at a time. # Import from Simplenote You can transfer your existing notes from **Simplenote** to **UpNote** by performing the following steps on **Mac** and **Windows** app: 1. Export your notes from Simplenote to a .**json** file following [this guide.](https://simplenote.com/help/#export) 2. Select the option to import from Evernote * On **Mac**: Select **File > Import Notes > Simplenote** from the menu bar. * On **Windows**: Go to **Settings > General > Import from Simplenote** 3. You will see the pop up as below:\  4. Click the button **Select .json files** and select json files to import to UpNote. 5. Select the notebook you want to add your notes to (optional). 6. Click the **Import Notes** button to import to UpNote. Please note that: * While we do our best to import data from other apps into UpNote, we cannot guarantee that your data format will be fully retained due to the variety of file sources and their elements. If you encounter any problems while importing, please let us know so that we can assist you in troubleshooting. * To ensure performance and fair use of server resources, bulk imports are limited if they would bring your account above 20,000 notes or 10 GB of attachments. In that case, you can import up to 50 notes at a time. # Import from Markdown Follow the steps below to import your Markdown files to UpNote: 1. Select the option to import from Markdown files * On **Mac**: Select **File > Import Notes > Markdown** from the menu bar. * On **Windows**: Go to **Settings > General > Import from Markdown.** 2. You will see the pop up as below:\  3. Click **Select .md files/Select folder** and select .md files/folder to import to UpNote. 4. Click **Import Notes** button to import to UpNote. Please note that: * While we do our best to import data from other apps into UpNote, we cannot guarantee that your data format will be fully retained due to the variety of file sources and their elements. If you encounter any problems while importing, please let us know so that we can assist you in troubleshooting. * To ensure performance and fair use of server resources, bulk imports are limited if they would bring your account above 20,000 notes or 10 GB of attachments. In that case, you can import up to 50 notes at a time. # Import from Google Keep You can transfer your existing notes from **Google Keep** to **UpNote** by performing the following steps on **Mac** and **Windows** app: 1. Export your notes from Keep to **HTML** files following [this guide.](https://www.thewindowsclub.com/how-to-download-notes-from-google-keep-in-html) 2. Select the option to import from Evernote * On **Mac**: Select **File > Import Notes > HTML** from the menu bar. * On **Windows**: Go to **Settings > General > Import from HTML** 3. You will see the pop up as below:\  4. Click **Select .html files/Select folder** and select .html files/folder to import to UpNote. 5. Click **Import Notes** button to import to UpNote. Please note that: * While we do our best to import data from other apps into UpNote, we cannot guarantee that your data format will be fully retained due to the variety of file sources and their elements. If you encounter any problems while importing, please let us know so that we can assist you in troubleshooting. * To ensure performance and fair use of server resources, bulk imports are limited if they would bring your account above 20,000 notes or 10 GB of attachments. In that case, you can import up to 50 notes at a time. # Import from HTML Follow the steps below to import your HTML files to UPNote 1. Select the option to import from Evernote * On **Mac**: Select **File > Import Notes > HTML** from the menu bar. * On **Windows**: Go to **Settings > General > Import from HTML** 2. You will see the pop up as below:\  3. Click **Select .html files/Select folder** and select .html files/folder to import to UpNote. 4. Click **Import Notes** button to import to UpNote Please note that: * While we do our best to import data from other apps into UpNote, we cannot guarantee that your data format will be fully retained due to the variety of file sources and their elements. If you encounter any problems while importing, please let us know so that we can assist you in troubleshooting. * To ensure performance and fair use of server resources, bulk imports are limited if they would bring your account above 20,000 notes or 10 GB of attachments. In that case, you can import up to 50 notes at a time. # Export notes UpNote allows you to export your notes in several formats, making it easy to back up your information or share it in a compatible document type. You can export individual notes, multiple notes, entire notebooks, or even your whole library. *** ### Supported Export Formats You can export your notes to the following formats: * **PDF** * **Text (.txt)** * **HTML** * **Markdown (.md)** These formats help you preserve formatting, move notes to other apps, or create offline archives. *** ### On Desktop (Windows, Linux & macOS) #### **Export a Single Note** 1. Open the note. 2. Click the **More (⋯)** icon in the top bar. 3. Select **Export**.\  4. Or use the shortcut **Cmd + E** (Mac) / **Ctrl + E** (Windows). #### **Export Multiple Notes** 1. Select multiple notes in the note list. 2. In the right panel, click **Export**.\  3. Choose whether to export: * **As a single document**, merging all selected notes, or * **As separate files**, exporting each note individually.
# Share extension on Android UpNote supports the Android **Share Extension**, allowing you to quickly send images, web links, or selected text directly to UpNote from other apps. This makes it easy to capture information and save it to your notes with just a few taps. > **Note:** On Android, you can share **web links only**—sharing the **full web page content** is not currently supported. *** ### Share a Web Link 1. Open a web page in **Chrome**. 2. Tap the **More (⋮)** button in the upper-right corner. 3. Tap **Share** from the dropdown list. 4. If you see the **UpNote icon** in the share row, tap it to share directly. 5. If not, tap **More** and select **UpNote** from the full app list. 6. Add optional details to your note, then tap **Done** to share it to UpNote. *** ### Share Selected Text 1. Select the text you want to share. 2. Tap the **Share** button in the pop-up menu. 3. Choose **UpNote** from the app list. * If UpNote doesn’t appear, tap **More** and select **UpNote** from the list. 4. Add optional details to your note, then tap **Done** to complete the sharing process. --- [Next Page](/llms-full.txt/1)