# Reset password

If you forget your login password, follow the steps below to reset your password:

1. Sign out from UpNote (if you are still logged in)
2. Click/Tap the **`Sign in to sync notes`** button\
   ![](https://3053791484-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFt4LISrSRa6fHrbSIdcE%2Fuploads%2FePeg3As75dY7of4mBtLr%2Fimage.png?alt=media\&token=19826fe7-b9ef-4110-a199-15db596d9528)<br>
3. Click **`Forgot your password`** button\
   ![](https://3053791484-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFt4LISrSRa6fHrbSIdcE%2Fuploads%2FhaBaHC247EppvpLREPvS%2Fimage.png?alt=media\&token=13c8050c-a14e-41db-917a-1ec54e474143)<br>
4. Enter your email (the one you created with UpNote) and click the **`Reset`** button.\
   ![](https://3053791484-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFt4LISrSRa6fHrbSIdcE%2Fuploads%2FwCHsc5jsdSHyVb7doV1Y%2Fimage.png?alt=media\&token=50e83e8b-744c-4f16-a39b-8ba49fa685d2)<br>
5. You will receive a password reset link sent to your email. Click/tap the password reset link.<br>
6. Enter your new password. \
   ![](https://3053791484-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFt4LISrSRa6fHrbSIdcE%2Fuploads%2FgJkvLOnjCsUlekyd3DhY%2Fimage.png?alt=media\&token=8371db7b-d2d1-4efa-854b-b8ab6ba3cdae)
7. Now you will be able to use this new password to log in to your UpNote account.
8. After you have reset your password, you will be signed out on other devices. You will need to sign in again on other devices to sync your notes.  <br>

***

#### If you are unable to reset password:

Update your app to the latest version and try again. Please also check your spam folder to find the password reset email.

Go to **Settings > Help > Check for updates** to update the app, or follow the links below:

* [Windows - Microsoft Store](https://www.microsoft.com/en-us/p/upnote/9mv7690m8f5n?activetab=pivot:overviewtab)&#x20;
* [Windows - installer](https://download.getupnote.com/app/UpNote%20Setup.exe)
* [Mac](https://itunes.apple.com/us/app/upnote-an-elegant-note-app/id1398373917?ls=1\&mt=12)

***

**FAQs:**

<details>

<summary>I forgot my password but no longer have access to my email address. Can I receive the password reset link at my new email?</summary>

For security reasons, password reset links can only be sent to the **original email address** associated with your UpNote account. If you no longer have access to that email, we’re unfortunately unable to reset your password or transfer your account to a new address. This ensures that only the rightful account owner can access the data.

</details>


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Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
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```

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