> For the complete documentation index, see [llms.txt](https://help.getupnote.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.getupnote.com/get-started/manage-your-account/reset-password.md).
# Reset password
If you forget your login password, follow the steps below to reset your password:
1. Sign out from UpNote (if you are still logged in)
2. Click/Tap the **`Sign in to sync notes`** button\
3. Click **`Forgot your password`** button\
4. Enter your email (the one you created with UpNote) and click the **`Reset`** button.\
5. You will receive a password reset link sent to your email. Click/tap the password reset link.
6. Enter your new password. \
7. Now you will be able to use this new password to log in to your UpNote account.
8. After you have reset your password, you will be signed out on other devices. You will need to sign in again on other devices to sync your notes.
***
#### If you are unable to reset password:
Update your app to the latest version and try again. Please also check your spam folder to find the password reset email.
Go to **Settings > Help > Check for updates** to update the app, or follow the links below:
* [Windows - Microsoft Store](https://www.microsoft.com/en-us/p/upnote/9mv7690m8f5n?activetab=pivot:overviewtab)
* [Windows - installer](https://download.getupnote.com/app/UpNote%20Setup.exe)
* [Mac](https://itunes.apple.com/us/app/upnote-an-elegant-note-app/id1398373917?ls=1\&mt=12)
***
**FAQs:**
I forgot my password but no longer have access to my email address. Can I receive the password reset link at my new email?
For security reasons, password reset links can only be sent to the **original email address** associated with your UpNote account. If you no longer have access to that email, we’re unfortunately unable to reset your password or transfer your account to a new address. This ensures that only the rightful account owner can access the data.
---
# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.
## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:
```
GET https://help.getupnote.com/get-started/manage-your-account/reset-password.md?ask=&goal=
```
`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.